Welcome to ScentCraft! These Terms & Conditions govern your use
of our website, purchase of products, and participation in our
services. By accessing or using our services, you agree to
comply with these terms. If you do not agree with any part of
these terms, please do not use our services.
1. Products and Services: ScentCraft offers a variety of custom
candle making kits, virtual workshops, subscription boxes, and
custom party kits. All products and services are subject to
availability. We reserve the right to modify or discontinue any
product or service at any time without notice.
2. Orders and Payment: By placing an order with ScentCraft, you
agree to provide accurate and complete information regarding
your purchase. Prices for our products are listed in Canadian
dollars and are subject to applicable taxes and shipping fees.
Payment is processed securely through our chosen payment
gateway.
3. Shipping and Delivery: We strive to ship orders promptly, but
shipping times may vary depending on your location and product
availability. Once shipped, delivery times are estimated and may
be subject to delays outside of our control. ScentCraft is not
liable for any customs duties or import taxes incurred during
international shipping.
4. Returns and Refunds: We want you to be satisfied with your
purchase from ScentCraft. If you are not completely satisfied,
you may return the product within 30 days of purchase for a
refund or exchange, provided the product is unused and in its
original packaging. Shipping costs for returns are the
responsibility of the customer unless the return is due to our
error.
5. User Responsibilities: You are responsible for maintaining
the confidentiality of your account credentials and for all
activities that occur under your account. You agree not to use
our services for any unlawful or prohibited purpose or to
infringe on the rights of others.
6. Intellectual Property Rights: All content, materials, and
designs provided by ScentCraft, including product images,
descriptions, and website content, are the intellectual property
of ScentCraft or our licensors. You agree not to reproduce,
distribute, modify, or create derivative works based on our
content without our prior written consent.
7. Limitation of Liability: ScentCraft shall not be liable for
any direct, indirect, incidental, consequential, or punitive
damages arising out of your use of our products or services.
This includes but is not limited to damages for personal injury,
loss of profits, loss of data, or business interruption.
8. Governing Law: These Terms & Conditions are governed by the
laws of the Province of Ontario, Canada. Any dispute arising
from these terms shall be resolved exclusively in the courts
located in Toronto, Ontario.
9. Amendments: ScentCraft reserves the right to update or modify
these Terms & Conditions at any time. Changes will be effective
immediately upon posting on our website. It is your
responsibility to review these terms periodically for updates.
Contact Us: If you have any questions about these Terms &
Conditions or our services, please contact us at
[email protected].
10. Termination of Services: ScentCraft reserves the right to
suspend or terminate your access to our services at any time,
without prior notice, if we believe you have violated these
Terms & Conditions or engaged in fraudulent or unlawful
activities. Upon termination, you must cease all use of our
services and comply with any instructions provided by
ScentCraft.
11. Indemnification: You agree to indemnify and hold harmless
ScentCraft, its affiliates, and their respective officers,
directors, employees, and agents from and against any claims,
liabilities, damages, losses, and expenses, including without
limitation reasonable legal and accounting fees, arising out of
or in any way connected with your use of our services, your
violation of these Terms & Conditions, or your violation of any
rights of another party.
At ScentCraft, we are committed to providing you with
high-quality products and services while ensuring transparency
and fairness through these Terms & Conditions. By using our
services, you acknowledge that you have read, understood, and
agree to abide by these Terms & Conditions. If you have any
questions or concerns about these terms, please contact us using
the information provided above.